Thank you to everyone that has been watching my YouTube videos, it's been fun to make them and share more of my life with you guys. I still want to update the blog a couple times a week, so don't worry this place isn't going anywhere. Here's a link to my newest video if you want to check it out-
Let's talk numbers:
As you can see sales slumped off the last couple days, that's to be expected as people travel and spend time with loved ones. Don't stop working though, people start shopping as soon as they see that they didn't get what they wanted under the tree. I'm still right at that 6K for 30 day mark, my goal is to keep that there.
Here's everything I've sold since the 20th, I thought you might want to check out what's been moving
Lots of those little bread and butter sales, it's what keeps me afloat during the slower times. I sold two swimsuits to the same person this morning, she lives only a couple towns away and I know the weather is horrible so I like to think she got a tropical vacation for Christmas! Get those swimsuits up guys, people are going to be leaving town and you can't buy them in stores.
I wanted to talk about this sale, it was missing pieces and I made sure to note that on 3 places within the listing. The buyer messaged me today disappointed and angry that the puzzle was incomplete. I explained that I was sorry and did my best to describe it, but how could I fix this. The next message the buyer took blame and said they thought I meant I hadn't done the puzzle. Instead of getting mad I immediately refunded them, apologized and said keep the puzzle. I had noticed they didn't have any feedback and were new buyers, I want to keep them on our platform!! They seemed so amazed that I would do that, I got an immediate "thank you so much, next time I'll be sure to read the listings. Lesson learned"
That is exactly the goal, help your buyers learn & instead of having their first experience on eBay be negative I made it positive. They will shop again on eBay and probably tell people. Customer service is everything! I lost a few dollars but that's nothing compared to what the community gained.